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Star Micronics

Star Chargeback Calculator

Every order error that reaches a customer is a potential chargeback. See exactly what that's costing you — and how quickly label printing pays for itself.

Adjust the assumptions below — all figures update in real time

Business Assumptions
Cost Assumptions
Year 1 Net ROI
+$312,000
Savings − Startup − Ongoing
Year 2+ Net ROI (Annual)
+$687,000
Savings − Ongoing costs only
$0$1.4M$2.7M$4.1M$5.5MBreakeven: 7 monthsYr 0Yr 1Yr 2Yr 3Yr 4Yr 5Cumulative SavingsTotal Cost
Year 1 One-Time Startup Costs
Printer Hardware
5 printers × $550 × 100 locations
$275,000
Integration & Installation
$1,000 × 100 locations
$100,000
Total Startup Costs
$375,000
Ongoing Annual Costs
KDS Software
$20/printer/mo × 5 × 100 locations × 12 months
$120,000
Labels
7,200,000 labels/yr × $0.04
$288,000
Total Annual Ongoing
$408,000
Annual Savings
Chargeback Reduction
1/day × $30/incident × 100 locations × 365 days
$1,095,000
Year-by-Year Summary
Year 1 — Annual Savings
$1,095,000
Year 1 — Total Costs (Startup + Ongoing)
$783,000
Year 1 Net ROI
+$312,000
Year 2+ — Annual Savings
$1,095,000
Year 2+ — Ongoing Costs
$408,000
Year 2+ Net ROI (Annual)
+$687,000

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How Star eliminates order chargebacks

One piece of hardware. Zero gray area. Chargebacks become a problem you used to have.

Step 1

Label every order

Star label printers produce a full itemized receipt for every off-premise order — items, modifiers, quantities — automatically at every location.

Step 2

Verify at handoff

Drivers confirm bag contents against the printed label at pickup. Customers can scan-verify on delivery. Physical proof, every single time.

Step 3

Disputes disappear

When a customer disputes a missing item, you have a timestamped printed record. Third-party platforms deny the chargeback. Your costs go to zero.